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Status Monitoring

Antei maintains real-time observability across its infrastructure, integrations, and processing pipelines to ensure high availability and early anomaly detection.

Platform Monitoring


Integration Monitoring

Each connected integration (e.g., Stripe, Xero, Gmail) is tracked for authentication validity, sync errors, and data freshness.
  • Token health & expiry tracking
  • Sync frequency adherence alerts
  • Webhook delivery status & retries
🔄 You can view per-integration sync health in your Antei dashboard under Org Settings → Integrations.

Data Pipeline Monitoring

  • Ingestion failures are logged in real-time and retried using exponential backoff logic
  • Validation outcomes (processed, unprocessed, errored) are logged and can be filtered per entity
  • Reconciliation jobs are tracked by status and trigger notifications on failure

User-Facing Status

A public status page is under development. Until then:
  • All service-related issues are communicated via in-app banners or email alerts
  • SLA-impacting events are documented in Audit Logs

Alerts & Escalation

Critical alerts trigger incident workflows based on:
  • Downtime > 1 minute for critical APIs
  • Error rates > 2% over 5 minutes
  • Sync failures for core integrations
Our team is notified via internal alerting channels (e.g., email, Slack, PagerDuty).

Next Steps